Fix: Diagnostics Policy Service not running in Windows 8 | 8.1

This post helps you solve an issue with your windows 8 | 8.1 PC, where, The diagnostics policy service is not running. There could be a few causes of this problem. Some of them include a device driver issue that’s stopping the service due to a conflict. A malware or other issues relating to a system service corruption.

Here are a few steps that can help you fix this issue:

Method 1

  • Press Windows logo key + X (to open the power command menu )
  • policy3
  • Now, Click on Device Manager
  • Here, locate Network Adapters, Right Click your network adapter
  • Click on Update Driver software
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  • Alternatively, you can download and install the updated version of your network adapter’s driver software from your motherboard / computer manufacturer’s support website
  • Restart your computer & check if the problem is solved.


Method 2 : Starting the Diagnostics policy service

  • Press Windows logo key + R
  • Type services.msc
  • Locate the service Diagnostic Policy Service
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  • Right Click the service
  • Click on Properties
  • policy2
  • Now, here, make sure that the service is started,
  • if not, start it
  • & set the startup type to Automatic
  • Apply , OK
  • Check if the problem is solved.


Method 3: Using the Windows Network Diagnostic

  • Right Click the network icon on taskbar
  • Click on Troubleshoot Problems
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  • Policy
  • After the process completes,
  • Click on Try these repairs as an administrator
  • Check  if this solves your problem.

Method 4 : Command line

  • Press Windows logo key + X ( power menu )
  • Click on Command Prompt (Admin )
  • Now, type
  • net localgroup Administrators /add networkservice
  • Press Enter
  • Now, Again type,
  • net localgroup Administrators /add localservice
  • Press Enter
  • You will get a message saying “ Command completed successfully”
  • Exit the command prompt & check if this solves your problem


Hope this helps, You can drop in a line in the comments section below, if you have any suggestions or feedback.