Author: shantanu

  • How to add another or non Microsoft email account in Windows 8 mail app

    How to add another or non Microsoft email account in Windows 8 mail app

    This article focuses on the users who wish to add / configure another email account in windows 8 mail app. Many of us think that the mail app in Windows 8 just supports a Microsoft email account i.e. hotmail , outlook, msn, live. But on the contrary you can also configure some other service providers email address with the Microsoft Mail app in Windows 8.

    Below are the steps to help you do that :

    Go to the start screen

    start

     

    setting_bar_mail

    • Open the Mail app
    • Take you mouse to the top right hand corner
    • a menu bar will open
    • Click on settings
    • Click on Accounts
    • Click on Add an Account
    • Below is the screenshot of Add an account window

     

    email

     

    • Click on the desired provider, if listed
    • else
    • Click on other account
    • Type in the required information as provided by your email provider

     

    For any question & queries or to correct a mistake in my content, feel free to use the comment form.

  • Fix : Clock watchdog timeout stop / blue-screen error in Windows 10 | 8 |8.1

    Fix : Clock watchdog timeout stop / blue-screen error in Windows 10 | 8 |8.1

    After reading this post you will be able to fix a STOP error or better known as BSOD ( Blue screen error ) in Windows 8. The error code is something like Clock Watchdog timeout. Below is the screenshot of this error:

    WP_000142

    The image above is for reference only.

    Note: FOR SSD users : Make sure you are running latest AHCI Drivers & AHCI in BIOS. Also if the problem persists, secure erase your SSD and install Windows 8.

    UPDATE: Windows 10 users

    If you are facing this error, make sure your Windows is updated & if a BIOS update for Laptop or Desktop PC motherboard is available, update it. Remember BIOS update must be done on your own risk, if done incorrectly, it can make your PC unusable. Refer your system documentation and seek your system /motherboard manufacturer’s support on this.

    Fix for Windows 10 – If you are using UEFI (Unified Extensible Firmware Interface), Rebuild your BCD as suggest in this post – Click here

    Fix:

    Step 1

    • Use Windows update to download and install all the necessary updates for your windows PC
    • To use Windows update, just start typing windows update on the start screen & choose windows update from the results displayed

    Step 2

    • Go to your system or motherboard manufacturers support website
    • Download the latest SATA / AHCI drivers
    • Make sure the downloaded drivers are for Windows 8
    • Also, download and install the latest chipset drivers

    Step 3

    • Go to run ( windows key + R )
    • type SFC /SCANNOW
    • let the process run and finish
    • Restart your computer

    Step 4

    • Remove any USB storage devices attached to your computer
    • If this computer is a desktop make sure your hard disk drive is seated properly
    • also make sure that the hard disk data & power cables are connected properly

    Step 5

    • Go to your BIOS by pressing the key ( refer the documentation that came with your computer / motherboard ( usually it’s DEL , F10 , F2 )
    • Locate a setting called AHCI or SATA mode
    • make sure it’s set to AHCI or BOTH

    This should solve your problem, if not use the comment section to notify me.

  • Fix : Windows 8 UI / Metro Apps shows splash screen but won’t launch

    Fix : Windows 8 UI / Metro Apps shows splash screen but won’t launch

    After reading this post you will be able to fix an issue where none of your Windows 8 UI apps formerly known as Metro UI apps wont launch. You try opening the app and it creates multiple entries in device manager, but the application itself will not launch. This issue happens when your Windows 8 system detects a time-out. Your application is required to open in a specific time & due to some problem your application times out and does not open, while you do see a splash screen. In some cases when you press ALT + TAB, you can still the splash screen of your app.

    Fixing the issue:

    • Go to Your computer / system manufacturers support website
    • Select Windows 8 as your operating system
    • Download and Install the latest SATA / AHCI drivers ( storage controllers )
    • Restart your computer

    Step 2

    • Press Windows key + X
    • Click on Command Prompt (admin)
    • type SFC /SCANNOW
    • let this run & wait until the process finishes
    • restart your machine

    Step 3

    Antivirus Update

    • This step mostly applies to AVAST & Norton users
    • Either Update or Uninstall / Reinstall your Antivirus application
    • To Uninstall, Go to start screen & type uninstall a program
    • Select your antivirus from the list & click on uninstall.
    • OR
    • Update your antivirus software
    • Open your Antivirus software application
    • Locate the update section
    • Press update icon
    • let the updates finish
    • Restart your computer

    Method 6

    Microsoft Apps Troubleshooter

    • Download and run Microsoft apps troubleshooter from this link

    Method 7

    Check if UAC is Disabled

    • Go to the start screen
    • Type control panel
    • Locate View ( Top Right corner )
    • Set View to Large icons
    • Open User accounts
    • Click on Change User Account Control Settings
    • Set it to the Second Level from the Top

     

    This should fix your problem. If not, use the comment section below to notify me & i will try to fix your issue further.

  • Windows 8 : Reimagined era of computing now begins

    Windows 8 : Reimagined era of computing now begins

    After much anticipation, Windows 8 has reached the general availability milestone in it’s release cycle today the 26th of October 2012. Windows 8 from it’s pre-release stages got mixed feedback from developers, IT professionals and consumers. Windows 8 UI has received some appreciation but a lot of criticism from the enthusiast / consumers. With Windows 8 reaching GA today, It will somewhat become clear on how good this product will do for Microsoft. Windows 7 has been a huge success for Microsoft. Let’s see how windows 8 does.

    Windows 8 packs a lot of features. Microsoft says that it’s a completely new & reimagined Windows with everything built from the grounds up. The new Windows UI is very easy to use & feels like a hybrid between a PC & tablet. This new user interface provides almost equal ease of use on a touch screen & a non touch screen device. Windows Store is another new addition to Windows. Store will be a cool place to get an application to use on your Windows 8 PC. Windows 8 is a great new Operating system from Microsoft & features some great new features. In my opinion Windows 8 is a step towards a paradigm shift in computing, whether we talk about software of devices.

    Here, watch this video to know Windows 8:

    Windows 8

    Microsoft says Our launch activity is truly global. We’ll be sharing photos and video from New York and many of the Windows 8 launch events from around the world (including Microsoft’s campus in Redmond) through our Windows Facebook page and our Windows YouTube channel.

    Visit www.windows8.com to see more videos & features

    If you purchased a Windows 7 PC between June 2nd, 2012, and January 31st, 2013, you can register for the Windows Upgrade Offer where you can upgrade to Windows 8 Pro for just $14.99 (U.S.), for users from India this offer goes for nearabout INR700/- Those of you who have already registered for the Windows Upgrade Offer, you will be able to redeem your upgrade. Our OEM partners are also bringing new Windows 8 PCs and devices to market and are available for purchase in stores and online starting tomorrow. If you pre-ordered a Windows 8 PC or device, those pre-orders will start shipping if they haven’t already!

     

  • Calibrate your display with Display calibration tool in Windows 7, 8

    Calibrate your display with Display calibration tool in Windows 7, 8

    After reading this post you will be able calibrate your display. Display calibration lets you adjust gamma, contrast, brightness & RGB color channels for the perfect display settings. A standard display might seem ok to you, but a calibrated display increases the clarity & to some extent the viewing angles of your computer display. This display can be a LCD monitor for your desktop or a attached laptop display. This tools also works on the old CRT type monitors.

    To start using this tool in Windows 7 or 8:

    • Go to the start menu ( start screen in Windows 8)
    • type calibrate display color
    • Right click the program and
    • Click run as administrator (you might to provide the administrator password)
    • Click Next on the wizard screen
    • Read the instructions carefully before proceeding.

     

    Gamma

    gamma

    • Make sure that your adjusted gamma setting looks like this picture

     

    Brightness

    bright

    • Good Brightness is a key setting
    • Make sure that you set the brightness as low as possible without loosing the X in the background
    • Cannot see any X ?
    • Set the brightness level to a higher position.

     

    Contrast

    contrast

    • Set your contrast level as high as possible without loosing the wrinkles on the shirt

     

    Color balance

    color

    • Makes sure all these shades of grey are neutral & they should not show a hint of other colors in them.

     

    Checking the difference between your previous display settings & calibrated display settings

    calibrate

     

    If the text on your screen looks fuzzy or is not clearly readable, you can choose to open the Clear type text calibration wizard to make the text appear better on screen.

  • Fix : Frequent Windows is not responding error message in Windows 7 & Vista

    Fix : Frequent Windows is not responding error message in Windows 7 & Vista

    After reading this post you will learn a few ways to troubleshoot the frequent “not responding” problem with your Windows computer. This post applies to fixing those Windows PCs which often show the not responding message for the opened Windows or programs. If it’s a rare problem, I am sure you don’t need to read any further. Your PC is just fine & does not need any fixing. On the other hand, if you are facing this issue quiet often you should follow the steps mentioned herein:

    Check Your Hard Drive

    • Make sure you have enough space available on your hard disk, to do this :
    • Go to Computer
    • Right Click your root drive ( C: or any partition where you have installed Windows )
    • Click on Properties
    • Check the used & free space

     

    • Check your Drive for errors
    • Go to command prompt by typing command in your start menu search box ( right Click –> run as administrator )
    • Navigate to your system partition by typing the drive letter of your system partition ( example : C:\ )
    • type CHKDSK /f
    • type CHKDSK /r
    • You might get a message that disk check will be scheduled on next reboot

     

    • Also, make sure that your hard disk drive is defragmented
    • Type defragment in start menu search box
    • Run disk defragmenter
    • If it’s a desktop computer
    • Try changing the hard disk data cable
    • NOTE: If you don’t know how to change the HDD cable, get it done by a computer hardware professional.

     

    Check your RAM ( Memory )

    • If you have a demanding usage of system resources & you like to multitask
    • make sure that you have adequate RAM installed.

     

    • Check your system RAM for errors
    • Go to start menu
    • type Windows Memory diagnostics (in the start menu search box)
    • Run the program
    • This will restart your computer
    • Check your RAM for errors & display a report after you login the next time.

     

    Windows Update

    • Make sure your Windows is up to date
    • Go to start menu
    • In the start menu search box type Windows Update
    • Click on Check for updates
    • Select recommended updates
    • also select any driver updates from Optional updates section

     

    Drivers & BIOS

    NOTE: Please perform any BIOS update operation at your OWN risk, BIOS update, if not done properly, or for any other reason, it fails, can crash your computer system & damage your hardware. Troubleshootwindows.com or I, the author of this post will not be responsible for any damage whatsoever.

    • SATA/AHCI drivers
    • Go to your motherboard / system manufacturer’s support website
    • Locate the support page for your computer /motherboard model
    • Download and Install the SATA / AHCI / IDE ( STORAGE drivers )
    • & also install the latest chipset & Display drivers from that support site.

     

    • BIOS updates
    • You can check the support site, if any new BIOS updates for your system has been released.
    • Read the documentation associated with the BIOS release to make sure that it addresses any problems that your might be facing.
  • Fix: Wireless Connection not showing – not able to connect – red cross icon–no wireless networks available in Windows 8 , 7 , Vista , XP

    Fix: Wireless Connection not showing – not able to connect – red cross icon–no wireless networks available in Windows 8 , 7 , Vista , XP

    After reading this post you will be able to fix some issues that you might be facing while trying to connect to a wireless network in Windows 8, Windows 7, Windows Vista or XP. There are quite a few issues that might restrict you from using a wireless network properly. Most of the times it’s bad drivers installed for your device, misconfiguration or just a simple software interrupting with your Wi-Fi connection in windows.

    Follow the steps mentioned herein one by one:

    Method 1

    Press of a button

    • If you are using a laptop to connect to a Wi-fi / wireless connection. Your wireless was working just fine & now without a cause it has stopped working.
    • The first thing to check is small wireless on / off button on most laptops
    • It can be a dedicated on/off type switch on the side of your laptop
    • or
    • i could be a key amongst your Function keys on top.
    • There would be a wireless sign imprinted on that particular key ( refer screenshot )

    wifi1

    • Your key sign might look like the ones above or it might be anything that would suggest a wireless connection
    • Try pressing that key or if it’s a switch, try turning it on.
    • The wireless key / wireless sign might be in a different colour suggesting that it can be used by pressing a FN key located mostly on the left hand side of your keyboard near CTRL , ALT buttons.

    Check if the problem is solved

    • On your taskbar right hand side
    • locate this iconwireless_icon
    • Click on it to see this menu wifi4

     

     

     

     

     

     

     

     

     

    • If you see available networks here, you have successfully solved the problem.

     

     

    Method 2

    Checking the Drivers

    • It’s always a good idea to update your drivers at a good interval
    • To make sure you have updated / proper drivers installed for your hardware device, you can choose:
      • Run Windows Update
      • Select your driver updates from optional updates section
    • OR
    • Go to your computer manufacturer’s support website
    • navigate to downloads section
    • locate the drivers for your particular hardware
    • download & install
    • It’s also a good idea to, first uninstall the previously installed drivers
      • to do that: Go to Control panel
      • Programs & Features
      • Locate your Wireless Lan drivers
      • Uninstall

    Method 3

    Check your router

    • Make sure that your router is broadcasting your network’s SSID.
    • To check that :
      • Connect your router directly to your computer using a LAN cable
      • Check the documentation provided with your router to get the login IP address
      • for example we take 192.168.1.1 as a router’s login IP
      • Go to your browser and type this IP in the address bar:

    router_login

    • Type in the username & password for logging into the router’s panel

    router-settings

    • refer the screenshot above
    • make sure your SSID broadcast is enabled.

    Method 4

    Connecting to a hidden network

    Click here for the guide on connecting to a hidden network in Windows

  • How to connect to a hidden network in Windows 7 , Vista , XP

    How to connect to a hidden network in Windows 7 , Vista , XP

    Before connecting to a hidden network, note down the following information:

    • Your Network SSID
    • Security key
    • Security type ( WEP, WPA etc.)
    • Encryption type

    Now,

    • Go to Network & sharing center (control panel –> network & internet )

    networksharing_thumb[1]

    • Click on setup a new connection or network
    • Click on Manually connect to a wireless network

    manually_network_thumb[2]

    • Type in all the information as required by this wizard.
    • Finish the wizard to connect to this network.
  • Fix: Stop Error : Blue screen : BSOD : unmountable_boot_volume 0x000000ed in Windows 7

    Fix: Stop Error : Blue screen : BSOD : unmountable_boot_volume 0x000000ed in Windows 7

    After reading this guide you will be able to fix an issue with your Windows 7 computer, where you get a Blue Screen error or BSOD / Stop error at the time of booting.

    The error code would look be something like this :

    STOP 0x000000ED (0x00000, xxxxxxx, xxxxxxx) UNMOUNTABLE_BOOT_VOLUME

    What to know about BSOD, STOP errors:

    Click here

     

    What to do when you cannot start Windows at all

     

    Click here

    Fix:

    Method 1:

    • Insert your Windows 7 Repair Disc or Installation Disk into the DVD Drive
    • If you do not have a system repair dis, Windows Installation disk will also do
      • Follow this guide to make a Windows 7 Repair Disk
    • If you do not know how to boot from a bootable disk
      • Press Del or F10 or any other key that enters your BIOS
      • Find the boot options
      • Set your DVD drive as the first boot device
      • Save & Exit
    • After booting from the Windows Installation Disc or Repair Disc
    • Click on Repair
    • Select Command prompt
    • type chkdsk drive: /f
    • type chkdsk drive: /r  ( replace drive with your drive letter, example: C: , D: )
    • Let Windows finish checking and repairing your disk.

    Refer Screenshot

    startup_repair

     

    Method 2

    • You can also use system restore from the above menu to restore your computer to an earlier time

    Method 3 : Rebuild your Boot Configuration Data (BCD)

    • Boot from the Windows DVD / USB
    • Click on Repair Your Computer
    • Select your Windows Installation
    • Click Next
    • Click on Command prompt or press Shift + F10
    • type bootrec /rebuildbcd
    • You will get a message saying ” The operation completed successfully”
    • Restart your computer

    Method 4

    • If you are a tech savvy person & opening your computer is a part of the fun
    • Open your computer,
    • Take out your hard disk drive
    • Attach it to a external enclosure or plug it into another computer running Windows
    • Go to Computer
    • Check if the drive is shown here
    • Right Click the drive
    • Click on properties
    • Click on Tools
    • Click on check now
    • Check the checkbox that says “ Automatically fix file system errors”
    • Run the scan
    • Plug your hard disk back into the your computer
    • Check if the problem is solved.
  • Fix : Antivirus Software downloading updates but showing out of date / not updated in Windows 8 , 7 , Vista , XP

    Fix : Antivirus Software downloading updates but showing out of date / not updated in Windows 8 , 7 , Vista , XP

    After reading this post you will be able fix an issue, where your antivirus / antispyware / antimalware software notifies you that it is out of date or not updated. This problem still persists even after updating the software program, your antivirus will still reflect that it has not been updated.

    To Fix :

    Check Date & Time

    • Go to Control Panel
    • Locate Date & Time settings
    • Open Date & Time settings

    date_time

    • Make sure that your time zone has been selected properly
    • Also make sure that your time and date is set correctly.

    Note: You will need administrator privileges to change date and time.

    Running Windows Update before updating

    • Go to start
    • Start typing Windows update
    • Open the Windows Update program as it appears in the search results.
    • Click on Check for updates
    • Select from recommended & optional updates.

    Running the Antivirus program as Administrator

    • Make sure you are logged in as Administrator before updating the AV program
    • If nor,
    • Make a Administrator Account on your Computer or ask your administrator to update your AV program.