shantanu

Shantanu graduated with a B.S. in Information Technology and began his career in technical writing and product documentation before launching Troubleshoot Windows in 2013. With more than 12 years in content leadership and hands on testing, he focuses on clarity, sourcing standards, and long-term reliability of fixes. His areas of expertise include Windows release management, privacy and security settings, and productivity workflows for Microsoft 365. He has been invited to speak at user groups and has mentored early career writers. On weekends he experiments with home lab builds and audio gear. He sets editorial direction, runs our release day coverage, and signs off on complex troubleshooting guides.