Category: Windows XP

  • Fix: Mouse / Touchpad pointer jumps while typing in Windows 8, 7 ,Vista, XP

    Fix: Mouse / Touchpad pointer jumps while typing in Windows 8, 7 ,Vista, XP

    After reading this post you should be able to fix a problem where your mouse or touchpad pointer jumps while you type. This creates an unwanted disturbance while typing. The problem usually occurs in Laptop ( portable computers ), but can also occur with a desktop computer. Below are the steps for both scenarios, i.e. Desktop & laptop computers.

    Universal Solution

    • Go to Control Panel ( in start menu )
    • Find Mouse options

    mouse

    • Now, Click on Pointer Options
    • uncheck the checkbox Hide Pointer While typing
    • If the Pointer speed has been set to Fast, try reducing it & see if that helps.

     

    Method 2

    Download & Install navigation ( keyboard mouse software )

    • Almost all the Computer Manufacturer’s ( Portable / laptop ones) , provide hotkeys & navigation / multimedia integration software for your touchpad or mouse.
    • Go to your Computer or product manufacturer’s support website.
    • Locate the software for your Model
    • Download & Install
    • Now,

    As, I have a Lenovo ThinkPad, i am using a UltraNav software with my Windows PC. I will be outlining a few features that you can compare with ones in your computer & choose to turn them off.

    • Coasting – Turn Off
    • Touch Sensitivity – Choose this options according to your needs
    • Momentum – Though this feature tends to decrease the overall effort while using the touchpad, it can cause your pointer to jumps out of control while typing (Turn it off)
    • Gestures – I have hardly seen any touchpad perform a perfect gesture. I choose to turn them off.

     

    Method 3

    • Check if the problem comes while plugged in to charge or not
    • The Charger for your laptop could be causing your touchpad to malfunction.
    • Get your charger checked at a Authorized service centre of your Compute Manufacturer
    • Replace if necessary

    Hope this post proves to be useful for you. For any questions and queries please use the comment section.

  • Fix : Frequent Windows is not responding error message in Windows 7 & Vista

    Fix : Frequent Windows is not responding error message in Windows 7 & Vista

    After reading this post you will learn a few ways to troubleshoot the frequent “not responding” problem with your Windows computer. This post applies to fixing those Windows PCs which often show the not responding message for the opened Windows or programs. If it’s a rare problem, I am sure you don’t need to read any further. Your PC is just fine & does not need any fixing. On the other hand, if you are facing this issue quiet often you should follow the steps mentioned herein:

    Check Your Hard Drive

    • Make sure you have enough space available on your hard disk, to do this :
    • Go to Computer
    • Right Click your root drive ( C: or any partition where you have installed Windows )
    • Click on Properties
    • Check the used & free space

     

    • Check your Drive for errors
    • Go to command prompt by typing command in your start menu search box ( right Click –> run as administrator )
    • Navigate to your system partition by typing the drive letter of your system partition ( example : C:\ )
    • type CHKDSK /f
    • type CHKDSK /r
    • You might get a message that disk check will be scheduled on next reboot

     

    • Also, make sure that your hard disk drive is defragmented
    • Type defragment in start menu search box
    • Run disk defragmenter
    • If it’s a desktop computer
    • Try changing the hard disk data cable
    • NOTE: If you don’t know how to change the HDD cable, get it done by a computer hardware professional.

     

    Check your RAM ( Memory )

    • If you have a demanding usage of system resources & you like to multitask
    • make sure that you have adequate RAM installed.

     

    • Check your system RAM for errors
    • Go to start menu
    • type Windows Memory diagnostics (in the start menu search box)
    • Run the program
    • This will restart your computer
    • Check your RAM for errors & display a report after you login the next time.

     

    Windows Update

    • Make sure your Windows is up to date
    • Go to start menu
    • In the start menu search box type Windows Update
    • Click on Check for updates
    • Select recommended updates
    • also select any driver updates from Optional updates section

     

    Drivers & BIOS

    NOTE: Please perform any BIOS update operation at your OWN risk, BIOS update, if not done properly, or for any other reason, it fails, can crash your computer system & damage your hardware. Troubleshootwindows.com or I, the author of this post will not be responsible for any damage whatsoever.

    • SATA/AHCI drivers
    • Go to your motherboard / system manufacturer’s support website
    • Locate the support page for your computer /motherboard model
    • Download and Install the SATA / AHCI / IDE ( STORAGE drivers )
    • & also install the latest chipset & Display drivers from that support site.

     

    • BIOS updates
    • You can check the support site, if any new BIOS updates for your system has been released.
    • Read the documentation associated with the BIOS release to make sure that it addresses any problems that your might be facing.
  • Fix: Wireless Connection not showing – not able to connect – red cross icon–no wireless networks available in Windows 8 , 7 , Vista , XP

    Fix: Wireless Connection not showing – not able to connect – red cross icon–no wireless networks available in Windows 8 , 7 , Vista , XP

    After reading this post you will be able to fix some issues that you might be facing while trying to connect to a wireless network in Windows 8, Windows 7, Windows Vista or XP. There are quite a few issues that might restrict you from using a wireless network properly. Most of the times it’s bad drivers installed for your device, misconfiguration or just a simple software interrupting with your Wi-Fi connection in windows.

    Follow the steps mentioned herein one by one:

    Method 1

    Press of a button

    • If you are using a laptop to connect to a Wi-fi / wireless connection. Your wireless was working just fine & now without a cause it has stopped working.
    • The first thing to check is small wireless on / off button on most laptops
    • It can be a dedicated on/off type switch on the side of your laptop
    • or
    • i could be a key amongst your Function keys on top.
    • There would be a wireless sign imprinted on that particular key ( refer screenshot )

    wifi1

    • Your key sign might look like the ones above or it might be anything that would suggest a wireless connection
    • Try pressing that key or if it’s a switch, try turning it on.
    • The wireless key / wireless sign might be in a different colour suggesting that it can be used by pressing a FN key located mostly on the left hand side of your keyboard near CTRL , ALT buttons.

    Check if the problem is solved

    • On your taskbar right hand side
    • locate this iconwireless_icon
    • Click on it to see this menu wifi4

     

     

     

     

     

     

     

     

     

    • If you see available networks here, you have successfully solved the problem.

     

     

    Method 2

    Checking the Drivers

    • It’s always a good idea to update your drivers at a good interval
    • To make sure you have updated / proper drivers installed for your hardware device, you can choose:
      • Run Windows Update
      • Select your driver updates from optional updates section
    • OR
    • Go to your computer manufacturer’s support website
    • navigate to downloads section
    • locate the drivers for your particular hardware
    • download & install
    • It’s also a good idea to, first uninstall the previously installed drivers
      • to do that: Go to Control panel
      • Programs & Features
      • Locate your Wireless Lan drivers
      • Uninstall

    Method 3

    Check your router

    • Make sure that your router is broadcasting your network’s SSID.
    • To check that :
      • Connect your router directly to your computer using a LAN cable
      • Check the documentation provided with your router to get the login IP address
      • for example we take 192.168.1.1 as a router’s login IP
      • Go to your browser and type this IP in the address bar:

    router_login

    • Type in the username & password for logging into the router’s panel

    router-settings

    • refer the screenshot above
    • make sure your SSID broadcast is enabled.

    Method 4

    Connecting to a hidden network

    Click here for the guide on connecting to a hidden network in Windows

  • How to connect to a hidden network in Windows 7 , Vista , XP

    How to connect to a hidden network in Windows 7 , Vista , XP

    Before connecting to a hidden network, note down the following information:

    • Your Network SSID
    • Security key
    • Security type ( WEP, WPA etc.)
    • Encryption type

    Now,

    • Go to Network & sharing center (control panel –> network & internet )

    networksharing_thumb[1]

    • Click on setup a new connection or network
    • Click on Manually connect to a wireless network

    manually_network_thumb[2]

    • Type in all the information as required by this wizard.
    • Finish the wizard to connect to this network.
  • Fix : Antivirus Software downloading updates but showing out of date / not updated in Windows 8 , 7 , Vista , XP

    Fix : Antivirus Software downloading updates but showing out of date / not updated in Windows 8 , 7 , Vista , XP

    After reading this post you will be able fix an issue, where your antivirus / antispyware / antimalware software notifies you that it is out of date or not updated. This problem still persists even after updating the software program, your antivirus will still reflect that it has not been updated.

    To Fix :

    Check Date & Time

    • Go to Control Panel
    • Locate Date & Time settings
    • Open Date & Time settings

    date_time

    • Make sure that your time zone has been selected properly
    • Also make sure that your time and date is set correctly.

    Note: You will need administrator privileges to change date and time.

    Running Windows Update before updating

    • Go to start
    • Start typing Windows update
    • Open the Windows Update program as it appears in the search results.
    • Click on Check for updates
    • Select from recommended & optional updates.

    Running the Antivirus program as Administrator

    • Make sure you are logged in as Administrator before updating the AV program
    • If nor,
    • Make a Administrator Account on your Computer or ask your administrator to update your AV program.
  • Fix : Drag & drop functionality not working in Windows 7 , Vista, XP

    Fix : Drag & drop functionality not working in Windows 7 , Vista, XP

    After reading this post you will be fix a problem where you cannot use the drag & drop functionality with your Windows based computer. Drag & Drop is a essential feature associated with the file explorer in Windows. This feature helps you move files with ease without having to go through multiple steps to cut & paste files & folders.

    General Fix

    • Use Windows Update to Download & install all necessary updates & recent driver updates for your system
    • If the functionality was working before & it suddenly stopped, you can try using system restore

    Windows XP

    • Go to start menu
    • click on run
    • Insert the Windows XP CD
    • Type SFC /SCANNOW

    Windows 7/Vista

    • Go to Control Panel
    • on the right hand- top side
    • Click on view & click on small icons
    • locate programs & features
    • Find Keyboard /Mouse drivers, if any
    • Click on Uninstall
    • Restart your computer & let windows install the drivers
    • Alternatively
    • Go to Device Manager in Control Panel
    • Expand Keyboard
    • Click On uninstall
    • Expand Mice & other pointing devices
    • Right Click your mouse name
    • Click on Uninstall
    • Restart your computer

    Fix by Microsoft Answers Forum

    • Left /Right Click any file or folder
    • Press Esc key
    • Press Ctrl key
    • Release the mouse button
  • Fix: Hardware devices not working or not detecting in Windows 8, Windows 7, Vista & XP

    Fix: Hardware devices not working or not detecting in Windows 8, Windows 7, Vista & XP

    After reading this you will be able solve a problem where Windows might not detect one or multiple of your hardware devices. These devices might be running properly on other computers, but does not work or get detect on a specific Windows computer. This type of problem might occur for a number of reasons. Some of the causes of this type of problem are mentioned below:

    • System File corruption
    • Out of date or corrupted drivers
    • Malware/ Spyware / Virus infections
    • Hardware issues

    The very first step ( For Windows 7 & earlier editions )

    Microsoft FixIt

    fixit2

    If Microsoft Fixit does not solve your issue follow the steps below :-

    • uninstall any of the previous drivers you have for this device. To do this :-
    • Go to Device Manager ( in Control Panel )
    • Right Click the hardware if listed there & click on uninstall
    • OR
    • Go to Add/Remove Programs ( in Windows XP) Programs & Features ( Windows Vista & later)
    • Remove any software & drivers linked to your hardware device
    • Restart your computer
    • Plug in your hardware, if not already plugged in.
    • If it’s a USB device or PCI device, try changing the slot
    • Download & Install latest drivers from the hardware manufacturer’s website.
    • Also make sure, that your motherboard ( chipset & other ) essential drivers are up to date.
    • You can also try running SFC /SCANNOW ( type the command in run ) ( This will check your system files & repair them if necessary.)
    • If your hardware was working properly & now suddenly it’s malfunctioning, you can always use system restore to roll back your settings to a time where everything was working perfectly. ( Guide to system restore )
    • Try plugging your device into another computer system to make sure that your hardware device is not at fault.
    • Scan your computer system with a good Anti virus/ Anti malware software.
  • Fix : Stuck brightness controls / hotkeys not working in Windows 8 , 7 , Vista & XP

    Fix : Stuck brightness controls / hotkeys not working in Windows 8 , 7 , Vista & XP

    After reading this post you will be able to solve a problem where you cannot use the hotkeys on your keyboard to adjust brightness controls, volume controls etc. These hotkeys mostly located on your functions keys & are activated by a key marked as Fn on your keyboard. These keys are colour coded for user’s reference. Many time due to a software glitch these keys stop working & with that otherwise functionality that these hotkeys render is left unusable. Follow the steps below to fix the above said problem:

    • Only sleep & no shutdown
    • sometimes when we just let our computer sleep when we don’t use it & we do not use shutdown for a long time, this type of problem might occur due to data corruption. a simple restart should solve your problem right here.

     

    • Buggy Drivers
    • Try updating the following drivers :
    • Power manager driver ( if any )
    • Chipset drivers ( make sure you are installing the complete package )
    • Graphic Drivers
    • You can run Windows update or any system update program that came with your computer.
    • A better idea is to uninstall the current set of drivers & then download / install fresh / updated drivers from your system / motherboard manufacturer.

    • Hotkey management software
    • Almost every manufacturer provides a proper hotkey management software that can be download off their support website.
    • Make sure to checkout any Microsoft package that might be required by your computer for proper hotkey integration ( refer documentation / support site )

    • BIOS Update
    • If this is a frequent problem with your system, do check out your system manufacturer’s support site for any BIOS updates.
    • Refer the documentation first and/or make sure to read any related support forums for bug check.
    • Note : BIOS update might harm your computer & you should perform the BIOS update procedure at your own risk.

     

    • Checking Services
    • Go to run ( Windows key + R )
    • type services.msc
    • press ctrl + shift + enter
    • Look for hotkey start-up services or HID Human Interface services
    • Double click
    • set the startup type to automatic
    • Restart your computer
  • Fix : External USB Hard Disk drive not detecting / not working properly problem in Windows 8 , 7 , Vista & XP

    Fix : External USB Hard Disk drive not detecting / not working properly problem in Windows 8 , 7 , Vista & XP

    After reading this article you will be able to fix some of the problems that stop a user from using their external USB hard disk drives properly & will also help in the situation where your Windows Operating system based computer does not detect your external Hard disk drive.

    There are quite a few explanations for this problem & I have compiled this guide to address almost all of the known issues & help a user get rid of these problems for a smoother computing experience.

    This guide addresses the most basic & the complex procedures to resolve some problems with your external hard disk drive. Follow the steps below:

    Checking USB Connection

    • If you External drive is USB powered, make sure that your cable is connected properly and the USB slot is a powered slot.
    • Try replacing the USB Cable
    • If your external drive is powered through an adapter, make sure your adapter is working fine, replace and check, if necessary.
    • Try plugging your drive into another USB port

    USB Drivers

    • Always make sure that you have the latest USB & Chipset drivers installed in your computer.
    • To check, run windows update to update your computer
    • or
    • Go to your motherboard / system manufacturer’s support website, download & install the latest drivers from there.

    Device Management

    • If you plug-in your device & it does not show up in my computer. The first thing to check is that whether your device has been detected in your computer or not.
    • To check
    • Go to start menu & type Device Manager
    • device_m
    • Now, there are two things to check here. The first thing is whether your device is listed within disk drives of not. Check the screenshot above to confirm that my Seagate Go Flex USB device is listed there. In a similar way, you external USB device should be listed here.
    • Just to make sure click the last button, just under Help menu, to refresh the hardware listed there & to install any newly added device.
    • Second, thing to check is your Universal Serial Bus Controllers, list therein ( device manager ) & make sure all USB ports and enabled and are working properly.

    Now,

    • Go to start menu and type device management or right click the computer icon and click on device management ( you might have to provide administrator password here )
    • Double click on storage
    • Double Click on Disk Management
    • management
    • Refer the screenshot above and make sure all of your drives listed here have a drive letter assigned to them,
    • if you see a drive that does not has a drive letter assigned to them
    • Right Click that drive
    • Click on Change Drive letters & paths
    • Now, add a drive letter here.

    Running Disk Diagnostics

    • Sometimes due to a error in file system or on the disk, your hard disk might just fail to detect in your computer system.
    • An easy way is to gain access to a diagnostic software that might be available free to you on the hard disk manufacturer’s website.
    • Download & install such software.
    • Run the software to detect issues with your drive

    Using a Live Disk, just to check

    • If you have any live disk with you, you can boot from that disk to check if it detects external drive.
    • Gparted live CD is a good tool to start with
    • If a Live CD detects your drive, it’s time to repair your Windows installation.
    • Check your disk for errors before exiting the live CD

    Repairing Windows File System

    • If you have a Windows CD / DVD with you or if you have a Windows 7 repair disc, boot from it
    • On the first menu press Shift + F10
    • This will open up the command prompt
    • type diskpart
    • type list disk
    • If you see your external disk here
    • type select disk n ( n being the no. example 0 , 1 ,2 listed besides your disk )
    • if everything seems fine here ( size, file system etc. )
    • type exit
    • type exit again
    • Run CHKDSK with the drive letter
    • Boot back into Windows
    • Go to, Run ( Windows key + R )
    • Type, SFC /SCANNOW
    • wait for the process to complete

    IF this does not solve your problem

    • check if you can open up your external enclosure
    • Take your drive out and plug it directly into your computer system
    • If your drive works, backup your data
    • Buy another External enclosure
    • Plugin your drive to check if it works
    • Make sure you backup your data before doing any of this.
    • Format your drive ( repartitioning is also recommended )
    • NOTE: Do any of the above said steps at your own risk. Do not open your computer hardware or your HDD external enclosure, if you are not comfortable with it. Hire a professional to do it instead. If any damage or warranty violations occur, the author of this article will not be held responsible for it.
  • Fix : Device Manager not showing any hardware / empty device manager problem in Windows 7 , Vista , XP

    Fix : Device Manager not showing any hardware / empty device manager problem in Windows 7 , Vista , XP

    After reading this guide you will be able to fix a problem where Device manager when opened shows no hardware listed or you may call it an empty device manager. This problem has been encountered in Windows XP, Vista & Windows 7. There are a few fixes that can sort this problem. Below is the list of solutions according to your operating system. Some of the solutions mentioned below apply to all Windows Operating system with just a few minor changes.

    Universal Fixes

    • System Restore ( Follow This Guide )
    • Else
    • System File Checker ( SFC )
    • If you are using Windows XP, Insert the Windows CD / DVD into the drive. For Windows Vista & 7 CD /DVD is not needed.
    • Go to run ( Windows Key + R )
    • Type SFC /SCANNOW
    • This will take sometime to complete.

    Windows XP

    Note: Before Editing Registry Follow this guide to Backup Your Registry

    • Go to Start Menu
    • Click on Run
    • Type regedit
    • Expand HKEY_LOCAL_MACHINE
    • Expand SYSTEM
    • Expand CurrentControlSet
    • Select Enum
    • Click on Security , Permission menu
    • Click Add
    • Add the group Everyone and user SYSTEM
    • Select Everyone
    • Check Read only
    • Select system
    • Check Full Control
    • Click the Advanced button ( at the bottom)
    • Check Reset permissions on all child objects
    • Click ok
    • Click yes
    • Close the Registry Editor

    Windows 7 / Vista

    • The very first steps should be to follow the universal repair procedure mentioned at the top of the guide.
    • Use This guide to try Clean boot in Windows Vista, 7 
    • Making a new user account
    • Go to Control Panel
    • Click User Accounts
    • Click on Manage Another Account
    • Click on Create a new account
    • Select the type as Administrator
    • Assign a new name & a password if required
    • Log Off
    • Login to the new account at the welcome window
    • Check Device Manager