This post will help you fix an issue with your Windows PC, wherein when you try to open the diagnostic options | recovery console in Windows, you either get an error reading “Unexpected handler” or the recovery options just won’t open. Follow this step-by-step guide, If in case you are unable to open the Windows Recovery Environment (WINRE):
Method 1:
- Shutdown your PC
- Disconnect any and all add-on devices like printer, scanner, external keyboard /mouse, projector or monitor, or any network device
- Restart your PC
- If you are able to boot into Windows, disconnect any network you are connected to
- Press Windows logo key + X (To open power menu)
- press A or click on Command Prompt(Admin)
- Click on Yes
- In this elevated command prompt, type SFC /SCANNOW
- Press Enter
- This will check your system files for integrity
- If any discrepancies are found, they will be fixed after initial check.
- After the process completes, restart your machine
- Check if the problem is solved
Method 2 : Recovery Drive | Bootable Drive (IF you are not able to boot into Windows)
- If you have created a Recovery drive for Windows, Use that for booting
- If you haven’t created a recovery drive, follow the steps here to make one
- Or
- You can use your Windows installation DVD/USB to boot
- Once you boot from it, Select your language, keyboard option
- Click on Next
- Now, Click on Repair your Computer, in the left bottom corner as shown above
- Click on Troubleshoot
- Now Click on Advanced Options
- Click on Startup Repair
Alternatively: Method 3: Refresh | Reset your PC
This should fix your issue, if not let me know & i will try to troubleshoot your issue further
