Shantanu graduated with a B.S. in Information Technology and began his career in technical writing and product documentation before launching Troubleshoot Windows in 2013. With more than 12 years in content leadership and hands on testing, he focuses on clarity, sourcing standards, and long-term reliability of fixes. His areas of expertise include Windows release management, privacy and security settings, and productivity workflows for Microsoft 365. He has been invited to speak at user groups and has mentored early career writers. On weekends he experiments with home lab builds and audio gear. He sets editorial direction, runs our release day coverage, and signs off on complex troubleshooting guides.
Fix Windows laptop issues by learning how to roll back drivers using Device Manager, uninstalling, or System Restore. Restore stability and performance.
Fix Wi-Fi not working on your Windows laptop with this detailed how-to guide. Troubleshoot common issues, update drivers, reset network settings, and more.
Learn how to use a laptop cooling pad effectively. This guide covers choosing the right pad, proper placement, maintenance, and optimizing laptop cooling for performance.
Learn how to install drivers without internet on a new Windows PC. Our guide shows you how to download network drivers on a USB and install them offline.
Learn how to schedule automatic shutdown in Windows using the Run dialog, Task Scheduler for recurring shutdowns, or a desktop shortcut for quick access.
Learn how to allow apps through Windows Firewall. Step-by-step guide covers adding programs, opening ports, and troubleshooting common connectivity issues for your applications.