Shantanu graduated with a B.S. in Information Technology and began his career in technical writing and product documentation before launching Troubleshoot Windows in 2013. With more than 12 years in content leadership and hands on testing, he focuses on clarity, sourcing standards, and long-term reliability of fixes. His areas of expertise include Windows release management, privacy and security settings, and productivity workflows for Microsoft 365. He has been invited to speak at user groups and has mentored early career writers. On weekends he experiments with home lab builds and audio gear. He sets editorial direction, runs our release day coverage, and signs off on complex troubleshooting guides.
Microsoft ends support for Windows 10 on October 14, 2025. Learn why you must update and follow our simple guide to upgrade your computer to Windows 11 for free.
Microsoft is discontinuing the Mobile Plans app in Windows 11. Users are now directed to manage their cellular and eSIM profiles directly through the Settings app.
Explore how to use Windows Recall as a productivity tool. Learn to navigate the timeline, search snapshots, and manage privacy settings for efficient task tracking on your Copilot+ PC.
Learn to protect folders in Windows 11 without software. Use built-in EFS encryption, BitLocker, or create password-protected ZIP files for data security.
Personalize your Windows PC! Learn how to easily change your desktop background using pictures, solid colors, slideshows, and themes in Windows 10 & 11.