Akhil holds a B.Tech in Computer Science and a postgraduate diploma in Systems Administration. He has 9 years of experience across service desks and tier two support where he specialized in Windows deployments, device management, and performance tuning for mixed hardware fleets. His expertise includes PowerShell automation, driver management, and root cause analysis for blue screen and boot errors. He received a community award for a series of open-source scripts that simplified routine maintenance. Off hours he enjoys cycling and retro game emulation. At Troubleshoot Windows he leads our fix library, validates every step-in tutorial, and maintains our internal test matrix across Windows versions.
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