Fix : Windows Update fails / hangs in Windows 8

After reading this post you will be able to troubleshoot issues with Windows Update in Windows 8. The post focuses on resolving issues where specific Windows updates might fail or might hang your computer while installing updates.

Here are a few methods :

Method 1:

Disable your Antivirus security software / Firewall

  • To do this, right click on your antivirus program in taskbar
  • Click on Disable product protection or a similar looking button

Method 2:

Disabling non-Microsoft services temporarily

(Based on replies on Microsoft Answers forum)

  • Press Windows Logo key + R to open run
  • Type msconfig
  • Go to the services tab



  • Click on Hide all Microsoft Services


  • Make sure all the remaining services are checked
  • Click on Disable all
  • Now,
  • Try running Windows update
  • After the update process is finished
  • Enable all the services you disabled

Method 3:

Update your Computer Drivers ( Video, Chipset & AHCI )

  • Go to your Motherboard / Computer Manufacturer’s support website
  • Locate the driver section for your model
  • Download and install the latest drivers for your Video ( graphics ), Chipset and AHCI ( Storage drivers )

Method 3:

Scan & Repair

  • Press Windows logo key + X to open the quick launch menu


  • Click on Command Prompt (admin)
  • Type dism.exe /online /cleanup-image /scanhealth
  • Press Enter
  • Type dism.exe /online /cleanup-image /restorehealth
  • Press Enter


Method 4

Refresh you PC

Follow this Guide

Hope this helps

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